SHAIVATVA
Find answers to common questions about our sacred products and services.
Yes, all our brass idols are meticulously handcrafted by skilled artisans using traditional casting methods in India. Due to the handmade nature, slight variations in finish and weight may occur, which adds to the uniqueness of each piece.
To maintain the shine of brass and copper, clean them regularly using a mixture of lemon juice and salt, or tamarind paste. Avoid harsh chemical cleaners or abrasive scrubbers. Dry completely with a soft cloth after washing to prevent water spots.
Currently, we only ship within India. We are working on expanding our spiritual footprint globally soon. Join our newsletter to be notified when international shipping becomes available.
Since we process orders quickly to ensure timely delivery, you can only cancel or modify your order within 2 hours of placing it. Please contact our support team immediately at support@shaivatva.com.
Yes, our incense and dhoop sticks are made from 100% natural and organic ingredients, including pure cow dung, sacred herbs, and natural essential oils. They are completely free from charcoal and toxic chemicals.
Standard shipping takes 4-6 business days within India. Express shipping is available for select pincodes and takes 2-3 business days. You will receive a tracking link via email once your order is dispatched.
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